FAQ
Frequently asked questions about Surfee
About
Is Surfee a paid service?
To draw a Frame, click on Layout in the Toolbar, then select Frame. Now, you can click and drag anywhere on the Canvas.
Can I model with Surfee from the beginning?
Surfee is a 3D design tool based on WebGL 2.0. Web browsers have limitations on hardware resource usage, resulting in constraints on graphics card utilization compared to installed applications. Considering this, we recommend the following settings for stable rendering. Recommended experiences
Surfee is a 3D design tool based on WebGL 2.0. Web browsers have limitations on hardware resource usage, resulting in constraints on graphics card utilization compared to installed applications. Considering this, we recommend the following settings for stable rendering. Recommended experiences
Setup
What settings does Surfee perform well in?
To draw a Frame, click on Layout in the Toolbar, then select Frame. Now, you can click and drag anywhere on the Canvas.
I want the best performance on my Windows PC
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
The project graphics are crackling (glitch)
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
Render
What is path trace?
To draw a Frame, click on Layout in the Toolbar, then select Frame. Now, you can click and drag anywhere on the Canvas.
What is the difference between Basic and Light render modes?
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
Rendering slows down my computer
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
Project
What file formats can I import?
To draw a Frame, click on Layout in the Toolbar, then select Frame. Now, you can click and drag anywhere on the Canvas.
What extensions can I export 3D files to?
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
I have run out of workspace storage
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
Account & Security
I want to cancel my account
To draw a Frame, click on Layout in the Toolbar, then select Frame. Now, you can click and drag anywhere on the Canvas.
I want to cancel my subscription
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
How can I ensure my data security?
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.